usually this error message appear
Abnormal Program Termination. An internal error has occurred. Please provide the following files to Oracle Support.
"Unknown"
"Unknown"
"Unknown"
"Unknown"
"Unknown"
"Unknown"
solution:
Okay, click exit, then go to setup icon
right click by mouse and click property, then compatibly
and choose windows XP
then run setup as administrator
the problem will be solved
that's all
Good by